I unpaired the V5200 and then paired a Plantronics Edge with exactly the same outcome. The random volume jumps (up and down) occurred when the headset was paired even if it was powered down. Everything was fine until I paired my Plantronics V5200.
#Plantronics hub app for mac install
Apple replaced the phone and recommended a clean system install rather than using my back ups (You iPhone power users will understand how frustrating and time consuming that was).
#Plantronics hub app for mac software
That was my first experience with iOS 13, so it was difficult to determine whether this was a hardware of software issue. This began when I first used a new iPhone 11PRO MAX/512. In addition to what the OP wrote, I have this issue with all builds of iOS 13 up through 13.2.3. (And I am still hoping for truly persistent HTML in my Email signature. Meanwhile I am open to any suggestions you may have to try and resolve the issue. Since it has run perfectly before on iOS 12, I hope Apple will fix this screen-bug. That very iPhone X, when it was still running iOS 12.x, did *not* show the issue.Īll in all this looks to me like an issue that relates specifically to this BT device, in combination with iOS 13. The issue will show on all iPhones running iOS 13.x.x here at home: an iPhone X and an iPhone 8 Plus.
Other BT devices (AirPods, JBL speaker, my carkit) do not trigger this issue. With or without the Plantronics hub app makes no difference. This posting is my attempt to tap in the collective expertise of the iPhone users, and maybe track more occurrences of the issue.īoth iPhone and headset are at the latest iOS / firmware:Īll kinds of resets and reconnects have been tried. I have raised the issue with Apple support, they are now looking into it. They have been very helpful, even replaced the headset, but the issue remains. I have been in touch with Plantronics support (now: Poly). Also the issue only presents itself when the BT device is connected) (I do not have my fingers near the volume buttons, and the phone is new and clean. Nothing really fails, but it is just very annoying. Swiping through open applications, changing chats in WhatsApp, browsing through pictures, sending an Email, an incoming message banner: all of these can trigger the volume pop-up. Events that have no sound associated will still make the volume indicator (with BT icon) flash up and then fade away. I have the following issue: my BT headset Plantronics V5200 makes the volume indicator on my iPhone pop up now and then whenever there is a screen-change.
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